Privacy Policy and Data Protection

Super Autoflowers Seedbank USA is committed to safeguarding your privacy and protecting any personal information we collect. This Privacy Policy explains the reasons we gather and use personal data, along with details about your rights concerning that data. Our goal is to be transparent about what we collect, why we collect it, and how it is utilized. For more information, please review the relevant sections below.

Information We Collect

In order to process your purchases, deliver products, and respond to queries, we may ask you for specific personal details when you place an order, reach out to us, or otherwise interact with our site. We only gather the details necessary to handle payments, ship orders, and facilitate any communication or inquiries. We keep your data only for:

• Core business activities
• Fulfilling statutory or legal obligations
• Auditing and regulatory requirements

During a purchase or inquiry, you may be asked to provide:

• Full name
• Billing address
• Delivery address
• Phone number (mobile or landline)
• Email address

You can see the information we hold about you at any time by logging in to your account on our website and visiting the “Account” section. Here, you can update your personal details and email preferences. Note that past billing and delivery addresses for existing orders cannot be changed, as we need to keep that information for legitimate business records. We do not sell or share your information with third parties, and it is stored securely in our systems.

When you visit our website, certain data may be automatically collected, which can include:

• IP address
• Device screen resolution
• Browser type and version
• Approximate geolocation (such as city or region linked to your IP address)

Additionally, cookies are placed on your device to help you navigate and make purchases on our site. Please review our Cookie Policy for more details. Although we strive to protect all personal information, the internet cannot be guaranteed as completely secure. We are not liable for any loss or harm arising from data compromise during transmission over the internet.

How We Use Your Information

1. Purchases and Delivery: We use your data to process payments for goods purchased through our website and to facilitate shipment of those goods. We also send email notifications to acknowledge receipt of orders and to provide status updates, including dispatch information where relevant.

2. Responding to Inquiries: If you contact us by email, phone, or via our website’s contact form, we use the details you provide to respond to your inquiries.

3. Marketing and Promotional Communications: If you subscribe to our newsletter or opt in to receive promotional materials during checkout, we may send you updates on products, offers, and services that might be of interest. Occasionally, we may run prize draws, contests, promotions, or surveys. If you take part in these, the information you submit will be used for that purpose.

   • We may use tracking technology in our emails to see if they are opened and which links are clicked. This helps us improve our communications.
   • If you prefer not to receive newsletters or promotional emails, you can update your preferences in your account settings or unsubscribe at any time.

Legal Basis for Collecting and Using Data

Data protection laws require us to have a valid reason for collecting and processing personal data. These reasons include:

• Fulfilling a contract
• Complying with legal obligations
• Having your consent
• Pursuing legitimate interests

1. Contract: By choosing to provide your personal data, you enable us to process your orders and manage your account. Without this data, we cannot complete orders or offer our services to you.

2. Consent: We request consent in situations like placing cookies on your device or sending you promotional materials. You can withdraw this consent at any time, although withdrawing may limit certain site functionalities.

3. Legitimate Interests: We may use personal data for legitimate business or commercial activities, provided they do not outweigh your interests or fundamental rights. Examples include maintaining records for tax or legal purposes, handling disputes or complaints, tracking website usage to improve user experience, and training our staff.

Your Rights

You have the right to be informed about how your personal data is collected and used, as outlined in this Privacy Policy. You also have the right to access, correct, or update your personal data at any time. If you have a website account, you can manage these details in the “Account” section. If you do not have an account, you can request:

• Confirmation of data processing
• Access to your personal data
• Additional relevant information

You may request the removal of your data under certain conditions, such as when it is no longer needed for the original purpose or if you withdraw consent where consent is the legal basis for its use. However, please note that data removal may not apply in situations where it is required for legal compliance, fulfilling contractual obligations, or other specific exemptions outlined by law.

There is generally no charge for initial data access or removal requests. If requests become repetitive or excessive, we may charge a fee or deny the request. In any case, we will verify the identity of the individual making the request before proceeding.

How to Contact Us about Your Rights or to Make a Complaint

If you have any concerns about how we handle your data, you can contact us at the above details. You may also write to our Complaints Department if you are dissatisfied with how your personal information has been managed.

Data Retention

We only keep your personal data for as long as we need it to provide our services and fulfill legitimate business or legal requirements. Once there is no longer a need for your data, we securely archive or delete it.

Data Security

We take every reasonable measure to protect your data from unauthorized access, illegal use, accidental loss, damage, or destruction. This includes using encryption, password protection, and organizational controls that limit access. We regularly review our security practices to align with current best practices.

It is also important for you to protect your password and devices. We recommend using unique passwords for each online account. Remember to sign out of any shared computers once you have finished your session.

This Privacy Policy describes how your personal data is collected, processed, and protected. By using our website or services, you acknowledge that you understand and accept the practices described here. If you have any questions or concerns, please reach out to us directly.