Return Policy

This Return & Germination Policy applies to purchases made from Super Autoflowers. Please read it carefully before placing an order.

1) Seeds Are Final Sale

Due to the nature of seeds and to protect product integrity, all seed sales are final. We do not accept returns or exchanges on seeds once shipped.

2) No Returns for Seeds Older Than 3 Months

We do not accept any return, exchange, or replacement request for seeds that are older than 3 months from the delivery date (based on tracking confirmation or carrier delivery record).

3) 80% Germination Guarantee

Super Autoflowers guarantees an 80% germination rate on our seeds when the germination process is started within 3 months of delivery and the eligibility requirements below are met.

What “80% germination” means

Germination refers to a seed cracking and producing a healthy taproot under appropriate conditions. If your results are below 80% within the eligible window, we will work with you to make it right.

4) Eligibility Requirements

To qualify for the germination guarantee, you must meet all of the following:

• Germination must begin within 3 months of delivery.
• You must provide your order number and the strain(s) involved.
• You must provide clear photos of:
  • the remaining seeds (if any), and
  • your germination setup (paper towel / starter plugs / medium used), and
  • the date/time reference (a note with the current date visible in at least one photo).
• You must describe your conditions, including:
  • method used (paper towel, plugs, direct sow, etc.)
  • temperatures (approx.)
  • water type (tap/RO) and whether pH was adjusted (if applicable)
  • time elapsed since starting germination

5) What We Will Do

If your claim is approved, Super Autoflowers may, at our discretion:

• Replace the affected seeds, or
• Issue store credit for the affected seeds (excluding shipping), or
• Offer an equivalent alternative strain of equal value.

6) What’s Not Covered

The germination guarantee does not cover issues caused by:

• Starting germination more than 3 months after delivery
• Improper storage (excess heat, moisture, direct sunlight)
• Extreme or unstable conditions (temperature swings, drying out, over-saturation)
• Damage from handling, crushing, or contamination
• Use of chemicals or additives during germination (unless clearly appropriate and minimal)
• Any attempt to germinate in clearly unsuitable conditions

7) How to Request Support

Email us at info@superautoflowers.com with the subject line “Germination Support – Order #[Your Order Number]” and include:

• Order number
• Strain name(s)
• How many seeds you attempted vs. how many germinated
• Photos and details listed in Section 4

8) Policy Updates

We may update this policy from time to time. The most recent version will always be posted on this page with an updated Effective Date.

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Legal Disclaimer: Cannabis laws vary by jurisdiction. It is the buyer’s responsibility to know and follow all local, provincial/state, and federal laws. These products are intended for adult customers (18+ or as required by law) where permitted. We do not encourage or promote any illegal activity.